Messaging
Connect a Telegram group to LinkCode and drive threads from a phone — each thread gets its own topic, and you control which ones are pushed.
Messaging connects LinkCode to a chat platform so you can follow and reply to threads away from your desk. Telegram is the platform available today. It needs a LinkCode Cloud sign-in.
Connect Telegram
Open Settings → Messaging and follow the three steps:
Add the bot to a group
Create (or pick) a Telegram group with Topics enabled, and add the LinkCode bot to it. Topics are what give each thread its own place in the group.
Send /link in the group
The bot replies with a short linking code.
Enter the code in LinkCode
Paste it into Settings → Messaging. The code is single-use and expires — if it's rejected, send /link again for a fresh one.
A Telegram account can be linked to one LinkCode account at a time.
Using it
Each connected thread is bound to one topic in the group. From the thread's menu in LinkCode you can Push to Telegram, Open in Telegram, or unlink the topic. Settings → Messaging lists every binding and whether it's currently Pushing or Paused.
Turn on auto-mirroring to have a topic opened automatically, in a group you nominate, whenever a thread starts from any client.
In the group itself, messages you send in a thread's topic go to the agent as prompts. The bot's own commands cover the rest — starting a thread, attaching an existing one, pausing and resuming push, catching up on what you missed, and stopping a run. Send /help in the group for the current list.
The bot speaks Chinese
The Telegram bot's command list and replies are currently written in Simplified Chinese only, whatever language you use LinkCode in. English bot copy is in development.
Disconnecting
Disconnect removes the account link, the connected groups, and every topic binding. The topics themselves stay in Telegram; nothing about your threads changes on the LinkCode side.